Frequently Asked Questions

We offer AI/ML consulting, Generative AI (GenAI) solutions, IT staffing and talent acquisition, cybersecurity services, and semiconductor talent solutions. We work across the full AI lifecycle — from strategy and architecture to implementation, deployment, and ongoing support.

Timelines depend on scope. AI consulting engagements run 2–12 weeks. GenAI solution builds typically take 4–16 weeks. IT staffing and cybersecurity are ongoing services. We follow agile methodologies, so you see measurable progress within the first 30 days of any project.

We offer three package tiers: Basic ($5,000, 2–4 weeks), Professional ($15,000, 6–12 weeks), and Enterprise ($50,000+, 12–24 weeks). All include dedicated project management and 30-day post-deployment support. Custom pricing available for staffing and retainer engagements.

Yes. While our offices are in India (Hyderabad, Bengaluru, Vizag, Ahmedabad) and the USA (Chesterfield, MO and Fremont, CA), we serve clients globally with remote delivery. All engagement timelines and communication are adjusted for client time zones.

We have deep expertise in technology (semiconductor, software, IT services), financial services, manufacturing, healthcare, and retail. Our AI solutions are tailored to each industry's regulatory requirements and operational realities — not generic off-the-shelf toolkits.

Yes. We offer a no-obligation free strategy session where we assess your current state, identify the highest-value AI use cases for your business, and outline a practical roadmap. You can book using the form on our Consultation page.

We sign NDAs before any engagement begins. All data handling follows SOC 2 and ISO 27001 principles, with encryption at rest and in transit. We can work within your data residency requirements — including on-premise deployments where cloud is not an option.

Speed, expertise density, and accountability. With a large SI, your project often goes to junior teams after the pitch. At GlobeX, senior practitioners work directly on your engagement. Our 200+ project track record and 95% client satisfaction come from this model — not from scale.

Absolutely. AI project rescues are a significant part of our work. We start with a rapid diagnostic (1–2 weeks) to identify root causes — usually data quality, scope creep, or adoption gaps — then build a recovery plan.

Yes. All packages include a 30-day hypercare period. Extended support retainers (monthly) are available for model monitoring, retraining pipelines, and ongoing optimisation.

Yes. UsedStore.in is an AI-powered recommerce marketplace built and operated by GlobeX Digital. It sells quality refurbished laptops and electronics in India at up to 70% off new prices. Every device sold automatically plants a GPS-verified, blockchain-certified tree through our sustainability partner Prana.green. UsedStore.in is powered by the same GenAI and platform engineering capabilities we deliver to enterprise clients — making it a live proof point of our technical depth.

Our founding promoters are deeply committed to environmental sustainability. Through Swayam Jyothi, a registered non-profit, they founded Prana.green — a blockchain-powered platform enabling real, verifiable tree planting, carbon offsetting, and e-waste management across India. Every tree is GPS-tracked and issued a tamper-proof blockchain certificate, giving individuals and organisations permanent, shareable proof of their environmental impact. UsedStore.in is directly integrated with Prana.green: every refurbished device sold plants one verified tree. Visit prana.green to learn more.