Question 1

What services does GlobeX Digital AI offer?

Accepted Answer

We offer AI/ML consulting, Generative AI (GenAI) solutions, IT staffing and talent acquisition, cybersecurity services, and semiconductor talent solutions. We work across the full AI lifecycle — from strategy and architecture to implementation, deployment, and ongoing support.

Question 2

How long does a typical AI implementation take?

Accepted Answer

Timelines depend on scope. AI consulting engagements run 2–12 weeks. GenAI solution builds typically take 4–16 weeks. IT staffing and cybersecurity are ongoing services. We follow agile methodologies, so you see measurable progress within the first 30 days of any project.

Question 3

What is your pricing model?

Accepted Answer

We offer three package tiers: Basic ($5,000, 2–4 weeks), Professional ($15,000, 6–12 weeks), and Enterprise ($50,000+, 12–24 weeks). All include dedicated project management and 30-day post-deployment support. Custom pricing available for staffing and retainer engagements.

Question 4

Do you work with companies outside India and the USA?

Accepted Answer

Yes. While our offices are in India (Hyderabad, Bengaluru, Vizag, Ahmedabad) and the USA (Chesterfield, MO and Fremont, CA), we serve clients globally with remote delivery. All engagement timelines and communication are adjusted for client time zones.

Question 5

What industries do you specialise in?

Accepted Answer

We have deep expertise in technology (semiconductor, software, IT services), financial services, manufacturing, healthcare, and retail. Our AI solutions are tailored to each industry's regulatory requirements and operational realities — not generic off-the-shelf toolkits.

Question 6

Do you offer a free consultation?

Accepted Answer

Yes. We offer a no-obligation free strategy session where we assess your current state, identify the highest-value AI use cases for your business, and outline a practical roadmap. You can book using the form on our Consultation page.

Question 7

How do you ensure data security and confidentiality?

Accepted Answer

We sign NDAs before any engagement begins. All data handling follows SOC 2 and ISO 27001 principles, with encryption at rest and in transit. We can work within your data residency requirements — including on-premise deployments where cloud is not an option.

Question 8

What makes GlobeX Digital AI different from large SI firms?

Accepted Answer

Speed, expertise density, and accountability. With a large SI, your project often goes to junior teams after the pitch. At GlobeX, senior practitioners work directly on your engagement. Our 200+ project track record and 95% client satisfaction come from this model — not from scale.

Question 9

Can you help if we've already started an AI project that's struggling?

Accepted Answer

Absolutely. AI project rescues are a significant part of our work. We start with a rapid diagnostic (1–2 weeks) to identify root causes — usually data quality, scope creep, or adoption gaps — then build a recovery plan.

Question 10

Do you provide post-deployment support?

Accepted Answer

Yes. All packages include a 30-day hypercare period. Extended support retainers (monthly) are available for model monitoring, retraining pipelines, and ongoing optimisation.

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